Customer Relationship Management Planning allocation Retail Systems POS Systems Supply Chain Management Retail Software Customer Relationship Management The Connected Retailer helps you do just that. Its solutions cover key retail areas: merchandising, planning, allocation, supply chain management, inventory management, sales audit, in-store operations, multi-channel retailing, and customer relationship management (CRM). STS, an NSB Company, announced today that The Dress Barn, Inc. has chosen to implement STS's Customer Relationship Management (CRM) solution at their corporate offices. STS CRM helps retailers plan, deliver, track, and analyze marketing strategies for increased customer profitability and loyalty.